Last Updated on 01/21/2025. This privacy policy is effective immediately.

Privacy Policy

Introduction

At Core-VA Solutions (the "Company," "We," or "Us"), we are dedicated to protecting your privacy and safeguarding your personal information in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA).

This Privacy Policy outlines the types of information we may collect from you or that you may provide when you visit our website (the "Website") and describes our practices for collecting, using, maintaining, protecting, and disclosing that information.

Scope of This Policy

This policy applies to information we collect:

• On this Website.

• Through electronic communications, such as emails and texts between you and this Website.

• Via mobile and desktop applications downloaded from this Website that facilitate non-browser-based interaction.

• Through interactions with our advertisements and applications on third-party websites, provided those applications or advertisements link to this policy.

This policy does not apply to information collected offline, through other means, or on third-party websites.

Please read this policy carefully to understand our practices regarding your information. By accessing or using this Website, you agree to the terms of this Privacy Policy. We may update this policy from time to time; your continued use of the Website following any changes signifies your acceptance of those changes.

Children Under 13

Our Website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verified parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our "Contact Us" link.

Information We Collect

We collect several types of information, including:

• Personal Information: Information that may identify you personally, such as your name, postal address, email address, telephone number, and any other information classified as personal data under applicable laws.

• Protected Health Information (PHI): Information that relates to your health status, provision of health care, or payment for health care that can identify you.

• Non-Personal Information: Information that does not personally identify you, such as usage data, IP addresses, and information regarding your internet connection and device.

Sources of Information

We collect information:

• Directly from You: When you provide it to us.

• Automatically: As you navigate through the site, using technologies such as cookies and web beacons.

• From Third Parties: Such as our business partners.

Types of Information Collected

• Information you provide by filling out forms on our Website.

• Records of your correspondence with us, including emails.

• Responses to surveys.

• Transaction details and fulfillment records.

• Your search queries on the Website.

• User contributions made to public areas of the Website are posted at your own risk, and we cannot guarantee their protection from unauthorized access.

Automatic Data Collection Technologies

As you interact with our Website, we may use automatic data collection technologies to gather information, such as:

• Details of your visits, including traffic data, location data, and resources accessed.

• Information about your device, including your IP address, operating system, and browser type.

We may use cookies, Flash cookies, and web beacons for this purpose. You can refuse cookies through your browser settings; however, this may limit your access to certain parts of our Website.

Third-Party Tracking Technologies

Certain content and applications on our Website may be served by third parties, including advertisers and analytics providers, who may use their own tracking technologies to collect information about you. We do not control these third parties' practices.

Use of Your Information

We may use the information we collect about you for various purposes, including:

• Presenting our Website and its contents.

• Providing information, products, or services you request.

• Notifying you of changes to our Website or services.

• Fulfilling any purpose for which you provide it.

Specific Uses Related to PHI

If you provide us with protected health information (PHI), we may use it to:

• Provide you with health-related services.

• Comply with applicable laws and regulations regarding health information.

Disclosure of Your Information

We may share your personal information in the following circumstances:

• With our subsidiaries and affiliates.

• With contractors and service providers who assist our business operations and are bound by contractual obligations to maintain confidentiality and security.

• In connection with a merger, acquisition, or asset sale.

• To comply with legal obligations or to protect the rights, property, or safety of the Company and others.

• To fulfill the purpose for which you provided it.

Specific Disclosures Related to PHI

We may disclose your PHI as permitted by HIPAA, including:

• To healthcare providers for treatment purposes.

• To health plans for payment and healthcare operations.

• As required by law or in response to legal proceedings.

Respect for Your Privacy

We respect your privacy and are committed to protecting the information you share with us.

• Data Usage: Any information collected, such as your phone number, email address, or name, is solely for the purpose of providing you with our SMS and communication services.

• Data Sharing: Your information will not be sold, rented, or shared with any third-party service providers, except as required by law or in compliance with legal orders.

• Commitment to Privacy: We ensure that all collected data is securely stored and handled in compliance with applicable privacy laws.

Your Rights

As a user under GDPR, you have rights regarding your personal data, including:

• The right to access your personal data.

• The right to rectify inaccuracies.

• The right to erasure ("the right to be forgotten").

• The right to restrict processing.

• The right to data portability.

To exercise these rights, please contact us using the information provided below.

Data Security

We have implemented measures to protect your personal information from loss, theft, unauthorized access, and misuse. However, the transmission of information via the internet is not completely secure, and we cannot guarantee its absolute security.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. If we make significant changes, we will notify you via email or through a notice on our Website. The date of the last revision will be noted at the top of this page.

Customer Communications

By providing your contact information, you agree to receive messages from Core-VA Solutions related to updates, services, and promotions. The types of messages you can expect to receive include:

• Service updates

• Promotional offers

• Newsletters

• Customer support communications

Messages may be sent via email, SMS, or other communication methods. Message frequency may vary based on your interaction with Core-VA Solutions. "Message and data rates may apply."

Opt-Out Information: To stop receiving messages, text STOP to cancel or contact us at info@core-va.com.

Customer Care Contact Information: For help, text HELP or email info@core-va.com for customer support.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us through our "Contact Us" page.

Thank you for visiting Core-VA Solutions.